Yes — 100%. Every product on Outlet Plus comes directly from the brand that made it. We only work with verified brand partners and never use third-party resellers or unauthorized distributors. What you see is exactly what you get.

Brands overproduce inventory every season. Rather than destroy it or let it sit in a warehouse, they partner with us to move it quickly at genuine outlet pricing. Lower holding costs for them means real savings for you — not manufactured "compare at" theater.

Yes — most inventory is a one-time drop. When it's gone, it's gone. If you see something you love, don't wait. Quantities are limited by the nature of the outlet model.

Generally, no. Outlet inventory is sourced in batches directly from brands. Once a batch sells out, we typically don't restock that specific item. New inventory is added regularly though — check back often.

Size guides vary by brand. Where available, you'll find sizing details directly on the product page. When in doubt, the brand's own website will have their standard size chart — since all products come directly from the brand, their charts apply exactly.

No — you can check out as a guest. Creating an account is optional but makes it easier to track orders, view your order history, and check out faster next time.

We accept Visa, Mastercard, American Express, Discover, PayPal, Shop Pay, Apple Pay, and Google Pay. All transactions are encrypted and processed securely.

Orders are sent to our brand partners quickly, so we have a very short cancellation window. If you need to cancel, email help@theoutletplus.com immediately after placing your order. We'll do our best, but cannot guarantee cancellation once an order is in processing.

Occasionally! Follow us on social and subscribe to our email list to be first to know. Note that promo codes typically can't be combined with already-discounted outlet pricing.

Not always. Outlet Plus works with multiple brand partners, and items in your order may ship from different warehouses. Separate packages arriving at different times is completely normal. You'll receive individual tracking numbers for each shipment.

Most orders ship within 1–2 business days. Delivery typically takes 3–7 business days depending on your location and the brand partner fulfilling your order. You'll receive a tracking number via email once your order ships.

Standard shipping is $6.99 on orders under $75. Orders of $75 or more ship free.

Once your order ships, you'll receive a tracking number by email for each package. You can also view order status anytime by logging into your account.

We currently ship to US addresses only. International shipping is on our roadmap — stay tuned.

All sales are final. Because we sell authentic brand inventory at genuine outlet prices, we're unable to accept returns for change of mind, sizing issues, or preference. We'd encourage you to review product details and sizing guides carefully before purchasing.

We're sorry to hear that. If your item arrives damaged, defective, or not as described, contact us at help@theoutletplus.com within 7 days of delivery. Include your order number and photos of the issue — we'll make it right.

Wrong-item shipments are rare but do happen. Email help@theoutletplus.com with your order number and a photo of what you received. We'll resolve it promptly at no cost to you.

Click "Log in" in the top right corner of the site and select "Create account." An account lets you track orders, view order history, and check out faster.

Click "Log in" in the top right, then select "Forgot your password?" Enter your email address and we'll send you a reset link right away.

We'd love to work with you. Outlet Plus operates on a simple 10% commission model — no upfront fees, no risk to you. Visit our brand partner page or email partnerships@theoutletplus.com with your brand name, product categories, and estimated inventory volume.